Terms & Conditions

 Returns / Cancellations:

  • Returns must be specified by email and can only be arranged with prior authorisation from Unica & Co Head Office.
  • Returns made without pre-arranging will not be accepted or credited.
  • Return freight charges are PREPAID by customer unless otherwise agreed by Unica & Co
  • Returns will only be considered prior to 10 days after delivery date.
  • Returns must be in good order and condition or they will not be accepted. Credits will be issued after condition of goods has been assessed.

  Customised / Special Orders:                          

  • Customised/Special orders are required to be PREPAID in full at order placement. (e.g. Non-Standard or special product requirements)            
  • Delivery lead time will be confirmed at placement of order.

  Delivery Terms:

  • Delivery schedule for Australia as per below
  • Please note, the above delivery expectations can change without given notice to the customer as any time
  • An updated tracking number will be issued for follow up by the consumer.
  • Freight charges will be charged accordingly as per order and postcode.
NSW Up to 4 days
NT Up to 8 days
QLD Up to 7 days
SA/VIC Up to 3 days
TAS Up to 10 Days
WA Up to 7 days



  • If the Seller retains ownership of the Goods nonetheless, all risk for the Goods passes to the Client on delivery or on collection of the Goods.
  • If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Client, the Seller is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by the Seller is sufficient evidence of the Seller’s rights to receive the insurance proceeds without the need for any person dealing with the Seller to make further enquiries.